Providing a high quality service requires skilled technicians, modern facilities and smart, efficient operations. Allied Autocare utilises ongoing training and development, detailed workflow processes and rigorous quality control measures to ensure a consistent, high quality service. This professional approach has enabled us to achieve important national accreditations, which underline the quality of our operations. Our external accreditations and training standards include:
Automotive Technician Accreditation
Automotive Technician Accreditation (ATA) is a national programme designed to test the current competence of motor industry technicians throughout the UK. The scheme, which is regulated by the Institute of the Motor Industry, also encompasses commitment to an ethical code of conduct. Allied Autocare supports the ATA programme as part of our commitment to continuing professional development for our staff and to ensuring that essential skills are always kept up to date.
- Evidence of professional responsibility and professional competence
- Independent quality assurance
- Confidence that your car or van is in safe, qualified hands
As ATA registered technicians each of our service centre staff must pass a comprehensive and detailed set of tests of their practical knowledge and skills. Our technicians are re-assessed every five years in order to keep their skills up to date with technological advances and to maintain their ATA accreditation.
In addition, our mechanics and technicians have signed and are bound by the ATA Code of Conduct. The Institute of the Motor Industry maintains a complaints procedure for ATA approved technicians, in order to maintain the integrity of the award and to ensure that its bearers merit the status conferred by this demanding accreditation. Our approved technicians each hold a photo identity card, issued by the Institute, so that you can be confident of their credentials.
BSI – Independent Quality Kitemark
The BSI Kitemark™ is the leading quality system accreditation for vehicle body repair. This nationally recognised scheme shows that Allied Autocare maintains the highest professional and technical standards.
Run by BSI, achieving the Kitemark for Vehicle Body Repair requires an in-depth, independent audit. This focuses on five key elements of the accident repair process:
- Process management
As a customer, our BSI Vehicle Body Repair recognition offers you confidence that your vehicle is in professional hands. This includes:
- Reassurance – that your car or van will be repaired safely
- Trust – that your vehicle will be repaired to the highest standards
- Consistency – in the quality and care with which your repair is carried out